FAQ

Frequently Asked Questions

How do the passes work?
Our passes are designed for use with Apple Wallet. Simply download the pass and add it to your Apple Wallet for easy access and enjoyment.
Do the passes expire?
No, our passes do not have an expiration date. You can keep them in your Apple Wallet for as long as you like.
Why can't I download the pass to my Apple Wallet?
Make sure you are using the Safari browser to download and add passes to your Apple Wallet. Other browsers might not support this feature.
Why can't I use Apple Pay?
To use Apple Pay, ensure you are accessing our site through the Safari browser. Apple Pay may not function correctly on other browsers.
Are there any discounts for bulk purchases?
Yes, we offer discounts for bulk purchases. Please contact our support team for more details on bulk order discounts.
How can I contact customer support?
You can reach our customer support team via email at support@quipwallet.com. We're here to help with any questions or issues you might have.